
E-commerce Profit Leak Analysis
Business question
Where is margin being destroyed?
Key metric
€214,041
Profit
Margin leak is concentrated in Electronics / EU, and high discount levels systematically reduce margin.
Executive Analytics Portfolio
Data Analyst / BI Analyst
I turn raw data into dashboards, business diagnostics and actionable recommendations.
Profit Leak Analysis
Where is margin being destroyed?

Orders
12K
Revenue
EUR 2.05M
Margin
10.42%
Main insight
Margin leak is concentrated in Electronics / EU, and high discount levels systematically reduce margin.
Orders analyzed
12,000
Profitability model
Revenue analyzed
EUR 2.05M
E-commerce profit leak
Users in funnel
3M+
Conversion diagnosis
VIP revenue share
75.4%
RFM segmentation
Case studies
Each project keeps the line from raw data to stakeholder-ready output: SQL exploration, dashboarding, main insight, and a practical action plan.

Business question
Where is margin being destroyed?
Key metric
€214,041
Profit
Margin leak is concentrated in Electronics / EU, and high discount levels systematically reduce margin.

Business question
Where do users drop before purchase?
Key metric
View-to-cart
Primary friction
Scope: More than 3M users
The main friction occurs before add-to-cart — users view products but fail to engage with the cart step, indicating a product-page or UX conversion gap.

Business question
Which customers should CRM prioritize?
Key metric
27.9% customers · 75.4% revenue
VIP share
Revenue is highly concentrated: VIP customers (27.9%) drive 75.4% of revenue, while Lost customers (23.62%) contribute only 2.95% — clear CRM prioritization signals.
Skill proof matrix
Used across SQL exploration, DuckDB models, Tableau dashboards, and Python checks.
Applied to profitability analysis, funnel drop-off diagnosis, and KPI reporting.
Connected to acquisition, CRM segmentation, conversion analysis, and stakeholder reports.
Analytics process
Frame the business problem before touching the dashboard layer.
Build reliable metrics with SQL, DuckDB, Python, and clear assumptions.
Turn the analysis into focused Tableau views and stakeholder-ready KPIs.
Translate the pattern into a decision: pricing, funnel, or CRM action.
Experience
Assistant Business Analyst
08/2025 - 08/2026
Assistant Marketing Digital & Reporting Data
09/2024 - 08/2025
Stagiaire Marketing Digital
05/2024 - 09/2024
Contact